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Warning: sales emails can affect marketing email open rates

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  |  Published: April 16, 2025

Monitor your sales email activity to ensure your marketing emails don’t get penalized.

Here’s one thing that companies using HubSpot and marketing automation should consider:

????????? – automated processes to send emails based on CRM data – are wonderful.

BUT – ????????? ????????? ?? ????? ??????? ??? ???? ???? ????????????.

You likely know the main ones:

Low open rates, high bounce rates, less qualified leads, less opportunities.

But here’s another one you might not have thought about:

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Let me explain, at least from a HubSpot perspective.

In most organizations, sales teams use sequences, while marketing teams rely on workflows.

The marketing workflows typically handle a lot more data.

Think the thousands of people who go from ads to the website.

These workflows might send dozens of emails, from post-content downloads to post-purchase flows like onboarding.

Not to mention marketing emails like newsletters.

Guess what?

When both sales and marketing send emails from the same domain, everyone is affected.

If sales isn’t following email best practices, like ensuring the recipient’s emails are correct or fit their ICP, that can have a huge impact on marketing.

Yet another reason for sales and marketing to work closer together.

If you haven’t taken a look at how everyone is using email automation at your company, we strongly recommend you start.